Privacy Policy | Paavan Parv
Last updated: 03 November 2026
Paavan Parv Food Co. ("we") runs Paavan Parv. This policy explains what personal information we collect, why we collect it and how we protect it.
1. Information we collect
- Account details: your name, mobile number, optional email address and password (stored in encrypted form).
- Delivery details: address, city, state and pincode.
- Order details: items you buy, order value, payment method and status.
- Reviews and messages you send us through the website.
- Basic technical data such as browser type and cookies that keep you logged in and remember your cart.
2. Payment information
Online payments are handled by Razorpay and Cashfree. We never see or store your full card number, CVV, UPI PIN or net banking password. We only receive the payment status and a payment reference.
3. How we use your information
- To create your account, process and deliver your orders and send order updates.
- To arrange delivery through our courier and shipping partners.
- To respond to your questions, complaints and requests for refunds.
- To prevent fraud and keep the website secure.
- To improve our products and website.
4. Who we share it with
We share only what is needed with:
- Courier and shipping partners (for example Shiprocket and the courier companies), so your order can be delivered.
- Payment partners (Razorpay, Cashfree), to complete your payment or refund.
- Authorities, when the law requires it.
We do not sell your personal information.
5. Cookies
We use cookies to keep you signed in, remember your cart and keep the website secure. If you block cookies, login and checkout will not work properly.
6. How long we keep it
We keep order and account records for as long as needed for delivery, support, accounts and legal requirements. You can ask us to delete your account, subject to records we must keep by law.
7. Security
We use secure connections, hashed passwords and access controls to protect your information. No system is completely secure, so please keep your password private.
8. Your choices and rights
You can ask us to show, correct or delete the personal information we hold about you, and you can stop promotional messages at any time. Write to info@paavanparv.com and we will respond within a reasonable time.
9. Children
Our website is meant for adults. We do not knowingly collect information from children.
10. Changes
We may update this policy. The latest version is always on this page.
11. Contact us
Paavan Parv Food Co.
G T Road, Opp. FCI Godown, Gopalpur, Ward No-54, Asansol Municipal Corporation, Paschim Bardhaman, West Bengal - 713304
Email: info@paavanparv.com
Phone: +9162943163866
Need help? Contact us